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These Terms & Conditions set out the agreement between you and vba99 when you open an account, make deposits using bKash, Nagad or Rocket, and use any part of this platform. Your access and eligibility depend on your local law and the eligible regions we serve — read these terms before you start.
By creating an account on vba99 and proceeding to fund it — whether through bKash, Nagad or Rocket — you confirm that you have read and accepted these Terms & Conditions in full. We reserve the right to update these terms when operational or regulatory conditions require it. When we do, the revised version takes effect as soon as it is published on this page; continuing to use your account after that point means you accept the updated terms. These terms apply to every interaction you have with this platform: account registration, wallet funding, game access, transaction history, support contact and any communication we send you. If any section of these terms is found to be unenforceable in your jurisdiction, the remaining sections continue to apply. Access to this platform depends on applicable local law and whether your region falls within the eligible areas we serve. We do not represent that any content, game or payment service described here is available in all locations. It is your responsibility to confirm that your use complies with laws in your area before opening an account or completing any transaction through bKash, Nagad or Rocket.
These terms draw a clear line between what falls inside this agreement and what sits outside it. Knowing where the boundary sits helps you understand your rights and our obligations in each area.
Registering an account, logging in, maintaining credentials and any suspension or closure of your account all fall within these terms. We manage access rules and you are responsible for keeping your login details secure.
All deposits and withdrawals processed through bKash, Nagad or Rocket are governed by these terms. Transaction records visible in your account wallet are the reference point for any payment question you raise with us.
Game content, promotional notices, lobby pages and any material we publish on this platform are covered here. Content is subject to change without prior notice, and availability varies depending on your eligible region.
Payment providers such as bKash, Nagad and Rocket operate under their own terms. Game studios publishing content in our lobby also have separate agreements with us. These Terms & Conditions do not replace or override those third-party policies.
These Terms & Conditions are not a one-way document. You have specific, practical steps available to you whenever a question about your account, transaction or personal data arises. Your transaction history — including every bKash, Nagad and Rocket deposit — is visible inside your signed-in account area. That record is the starting point for reviewing any payment question. If the information shown in your account appears incorrect, you can request a correction by contacting our support team through the published channels on this page. We will review the request against our own records and respond through the same channel you used. For questions about how your account data is stored or used, you can raise a formal enquiry at any time. We do not require a specific form — a written message through any of our published support routes is enough. Response handling depends on the nature of your request, but we aim to acknowledge every message and give you a clear path to resolution.
Check transaction history and account activity directly inside your signed-in account. Every bKash, Nagad or Rocket movement is logged there.
If any account detail is wrong, contact us through a published support channel with the specific correction needed. We will verify against our records.
Send any question about these Terms & Conditions to our support team in writing. State the section you are asking about so we can respond with the relevant detail.
For account access issues, payment disputes or data enquiries, use the contact routes listed in the Support section below. All requests are handled through the same published channels.
If any part of these Terms & Conditions raises a question, use one of the contact paths below. We handle policy enquiries, account questions and payment disputes through the same routes — no separate line for each topic.
Open the chat widget from any page on the site while you are signed in. Describe your question and reference the terms section you are asking about for a faster reply.
Send your written question to the support email address published in your account area. Include your account reference and the specific terms section so we can locate the relevant detail quickly.
The help section inside your signed-in account lists common terms questions and published policy documents. Check there first — many answers about transaction rules and account scope are already posted.
We handle information, transaction data and site access records according to the commitments set out in these Terms & Conditions and our Privacy Policy. Understanding what we do with your information is part of the agreement.
We store the account details you provide during registration and the transaction records generated by bKash, Nagad or Rocket deposits. This data is used to operate your account, respond to support requests and comply with applicable obligations in eligible regions.
This platform uses cookies to maintain your signed-in session and to understand how pages are used. Cookie settings can be reviewed through your browser. Continuing to use the site after reading this notice means you accept cookie use as described in our policy.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact us immediately through the support routes listed above. Do not share your account password or wallet PIN with anyone.
If you want to request a correction to your account data or ask how a specific part of these terms applies to you, send a written request through any published support channel. We will respond with the action taken or the reason we could not act.
These answers cover the questions we hear most often about how these Terms & Conditions apply to your account, your transactions and your rights as someone using this platform in Bangladesh.
They apply from the moment you create an account and continue to apply every time you log in, make a deposit through bKash, Nagad or Rocket, access any game or contact support. Your continued use confirms acceptance.
We publish the updated version on this page. The new terms take effect immediately on publication. If you continue using your account after that date, you are treated as having accepted the revised version. Check this page periodically to stay current.
Yes. All deposits and withdrawals processed through bKash, Nagad or Rocket are governed by these terms. The payment providers also have their own terms, which apply in parallel — these Terms & Conditions do not replace those.
Access depends on your local law and whether your area falls within eligible regions we serve. We do not confirm availability for every location. Check your local regulations before opening an account or completing any transaction.
Start by checking your transaction history inside your signed-in account. If a bKash, Nagad or Rocket entry looks incorrect, contact support in writing through live chat or email and include the transaction reference. We will investigate against our records.
Yes. Send a written request through any of the published support routes — live chat, email or the in-account help centre. State clearly that you are requesting your account data. We will respond with what we hold and how it is used.